Refund Policy

Refund Policy

Thank you for visiting frothymonkey.com!

We will gladly accept returns on all wearable/washable items within 14 days of delivery. Please return merchandise with any original tags and packaging, unwashed and unused. Shipping and handling charges are non-refundable.

All returns must be authorized by Frothy Monkey. Please send your return request to info@frothymonkey.com with proof of purchase along with a list of items you would like to return. Upon receipt of a confirmation email, pack the merchandise in the original package if possible and send pre-paid and insured to:

Frothy Monkey
2509 12th Avenue South
Nashville, TN 37204

All bulk coffee sales are final. All gift card sales are final.

Please bear in mind that Frothy Monkey will not accept responsibility for reimbursement or compensation of lost packages without proof of delivery. When your return is received, we will credit the card used to make the original purchase.

Frothy Monkey will process your return immediately. We will not accept exchange requests submitted after 14 days from the date of purchase.

Always feel free to contact info@frothymonkey.com if you have any questions, comments, or concerns. We appreciate any feedback you may have. For help by phone, please call (615) 292-1808 7 days/week, 7am-9pm, CST.


Frothy Monkey